Reviews by shelld632

This review is for Hornsby Family Cars, Hornsby NSW

verified email - 10 May 2017

I purchased my hyundai i30 from Colin and his father Herbie a couple of months ago, I am very pleased with the service they provided to me. After visiting another dealership who were the standard stereotypical slimy salesmen, I didnt feel comfortable purchasing their car and walked out. I then visited 1 last dealership for the day which was Hornsby Family Cars, I was expecting yet another slimy salesman trying to charm me to purchase their car. However, upon arrival Colin and Herbie were extremely genuine with their sales explaining in detail the pros and cons for each car - they were very humble actually with their sales and when it came to deciding to purchase the car they left that option solely to me, no influencing, no slimy salesman pitch to get me to hand reel in the catch, they provided honest genuine feedback on cars and left me to my own accord to choose whether to purchase or not.

I ended up purchasing the car from them and to date there are NO issues whatsoever with the car, the quality of their fleet is great! However, on my behalf I didn't know how to fix the passengers seat to sit correctly - the seatbelt was stuck under the seat. A week after purchasing, I contacted Colin who advised to head over to the him at his dealership and he would happily have a look at, which he did. Colin fixed my issue which was my fault.

Extremely happy with this business, and I can confidently recommend any of my networks to check this place out to purchase a car without feeling pressured.

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