This is the worst experience I have ever had at a Dr’s surgery. My appointment was at 4.00pm, after being told the Dr was at a delivery ( only upon attending my appointment ) , his receptionist at the SAN was rude and when I asked how long it would be replied “ how long is a piece of string “, whilst waiting my fiancée and hear her swear over the phone . After being told we had two people before us , she proceeded to let someone else ( a third person ) before us. When I questioned her she replied “ mistakes happen” without even the hint of humanity and remorse. She then proceeded to mutter under her breath at us . What an absolutely odious woman and completely coloured my experience eyed this physician.