I have just had an evaporated air conditioner unit replaced by Ambience Air Conditioning, and I am not happy with the instillation result.
Firstly they tried to postpone my instillation by two days, Turned over up an hour before the nominated time of 8:00 AM.
They then were so ill prepared to lift the unit on to the roof such that I had to set up a block and tackle arrangement to get the thing up, and I am 70 years old.
Two plants were destroyed in the process. OHS would have a field day with their methods.
I just checked the instillation in the attic to find a considerable amount of rubbish left by all three of the "trades"
Regrettably I suspect that they are no worse than others in the service industry, we are poorly served.
The problem of getting the unit on the roof should have been considered by the salesman that examined the site before purchase.