If i had the option to give no stars.. i would have done that.
Very disappointed by harvey norman fountain gate appliances staff.
I called on 29th aug 2021 to deal for a refrigerator. By the time discussion happened, the store was getting closed. So, the staff couldn't do the billing . But explained me the details which i have to pay and what discount and offer i will receive. I was given another person's reference to call on 30th aug 2021 to do the payment as discussed.
When i called on 30th aug 2021 for the payment, the person denyed the offer discussed to us mentioning the sales head has asked them not to.
How can you change your statement?? In this strict lockdown, people are still purchasing the products on the trust with the stores and you guys are ruining everything.
I cancelled the deal.
There was no loss for me, as i got the same deal in other store, but you lost one loyal customer.
Its not because of the deal i am writing this review, but its about the trust and the statement which you guys keep on changing according to you.