Reviews by soniam935

This review is for Fulham Funerals (SA) Pty Ltd, Underdale SA

04 Jan 2022

There are so many people struggling with the COVID-19 impacts and how funeral services can and are being held during this pandemic.

I believe we all have a responsibility to change the way we live our lives safely that includes adapting our own grieving preferences, in line with any COVID restrictions in place at the time.

Just before Christmas I had the responsibility of supporting a family through this journey. I initially envisaged that the funeral would severely impact the family and funeral service due to COVID restrictions including the ability to safely manage the event in our community.

At the time when the funeral was conducted, we had no confirmed COVID-19 cases and feared the worse. That a COVID case would be confirmed after the funeral.

Fulham Funeral's experienced professional team guided and supported me and the organisation I work for with the family of the deceased, facilitating a respectful funeral service that fulfilled the families wishes.

The COVID management plan that Fulham Funerals put in place for the event was managed respectfully to ensure compliance and resulted in the funeral being a safe event.
Fulham Funerals exceeded the expectation with purchasing additional equipment that managed the social distancing effectively and provided all in attendance with some much-needed shade, with the temperature being over 40 degrees on the day of the funeral.

Fulham Funerals planning of the funeral was of a high standard and very evident, that they had decades of experience. The care for the family, guest, their own staff as well as the staff from our service leading up, during and after the funeral was maintained, some examples were; -bottled water for all guests / people assisting with the service, facilitating the protocols for the deceased Returned Service League traditions, transportation of the equipment required (800 km+ each way) to ensure the funeral held outside was adequate and coordinated the streaming of the service live complimentary that supported the family to manage the number of people in attendance.

The funeral service feedback received from family and guests was only positive. This was only achieved with the support and professional service of Fulham Funerals every step of the way.
Fulham Funerals shared team philosophy; “We’ll help you every step of the way and assist you on your path to healing” was experienced by all involved and with the additional COVID-19 requirements.

Thank you Jamie and your team!

We wish you the very best for the future.

I know we will learn of more adaptions that your business introduces to manage changes COVID is having on your industry, as you continue to support those experiencing bereavement during the COVID-19 pandemic.

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