Reviews by sonjas885

This review is for The Beauty Club, Melbourne VIC

verified email - 30 Jun 2020

I ordered from Australian branch. Apparently the phones in Victoria aren't manned and the Aussie site is faulty. The Tracking on the site doesn't work. MY order 773990 said dispatched. But the tracking number provided was an internal number used by the freight company and useless. After resorting to putting in a dispute with Paypal the Beauty Club finally responded with proper tracking numbers from the USA not Australia. Even then the communication although apologetic was still not great.
If they had simply put a notice on the Aussie site that all products were coming from USA. I would have understood or most likely not bought the products given the extraidinary delays.

Although not scam artists or fraudulent as I originally claimed, their communication, service and lack of any notices of the issues with Aussie branch was APPALLING.

BUYER BEWARE. If you are going to buy order dirst from the USA site might have better success.

Revised

Approximate cost: $139

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