Bought two new boards but both came with the seal broken and had used marks on it like the board was used. They (Lou) did offer a refund but claimed in their first email that there was no damage until I sent them pictures of it, then no response.

I can already tell how this experience going to go, as a first-time customer I feel suss about this experience, company, and Lou for this reason I will be taking my business elsewhere.

Expect to be sending you boards back and wasting your time.

Approximate cost: $178