Can’t speak more highly of Hess at Blue Mountains Computers! My laptop was SCREWED to put it nicely. It had viruses’ on top of viruses and I hadn’t been able to use it for weeks. Hess was able to identify the problem and fixed it in a matter of no time at all. It is now working better than ever and he has given me the direction on how to prevent this from happening in the future. The service was efficient, reliable and most importantly the best value for money.