APES provided a quick and reasonable quote, and sent someone around to do the work the next day. The young man who ended up completing the job was efficient and neat, very happy with my service and the end result. The price was also very reasonable, cheaper than I expected! I will definitely use APES again. (I also appreciated my job being given the same attention as a bigger job - I find sometimes you don't get great service when the job is small but APES was very professional)

Approximate cost: $150

Took a bracelet in for repairs - the cost was surprisingly cheap, but now I know why. The bracelet is ruined with prominent, lumpy welding in a different tone to the bracelet. The staff member I spoke to was exceptionally rude and dismissive when I complained - she essentially wrote the whole mess off by saying the bracelet was old and worn so it could never have been repaired nicely. Makes me wonder why they agreed to attempt the repair then. Guess they don't really care about getting a good outcome so much as getting my money.

They have a nice range of jewellery for sale, just don't risk taking anything in for repairs.