aptop developed a grinding noise - most likely a faulty fan. Called Geeks 2 U who sent a lovely guy who couldn't fix the problem on site so laptop was taken to the 'lab' for repairs. Three weeks later I got it back but problem was the same so back it went to the lab. 7 weeks later and still counting still no laptop back. In that time there have been no updates and all emails to Customer Support go unanswered. Calling is a waste of time as all they promise is to check with the 'lab' but then you never hear back. All very frustrating.

Approximate cost: $790