Reviews by stevand

This review is for Dreamo Living, Wetherill Park NSW

verified email - 30 Aug 2023

Ordered the 13pc Bali outdoor dining table which arrived with stains on the cushions, along with fraying cotton on 4 cushions in total, 2 rips in the cane dining table on either end, and metal covered in rust and dust like it was secondhand condition. To add to all of that, parts of the dinning table do not align with the bolts and screws, making it unsafe and unpractical to use. Contacted the customer service email, who repeatedly advised that they never received my email even after I provided a screenshot of the email from my sent folder. After all the hustle the only resolution from Maureen was to return the item. Very disappointed with the poor quality furniture that arrived to begin with and then a lack of resolution waiting 3 weeks for a resolution while the company held my money. Spend the little bit more and buy from a trusted company.

Approximate cost: $1600

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