steve-r853

Unfortunately I had to park in a Wilson Carpark in Northbridge for a few months in 2008. I had heard from fellow workers that their ticket machines were pretty unreliable if paying with coins so I decided to use credit card instead. A lot of the time I would put in my $8.00 in coins, then get no ticket and no money back. I would then have to go to work, sit on the phone for ages to them, report the problem, then go and put a note on my car. I started using the credit card instead, god was that a mistake. They didn't process a single transaction for months, then all of a sudden, about $300 taken out in one day. This became the norm, no processing, then hundreds of dollars out in one go making it impossible to keep track of what day the transaction is for. I was told by Wilson Parking admin staff that it can take up to two weeks to process a credit card transaction. Well it's now over 8 MONTHS since I've been anywhere near a Wilson car park and I'm still getting charged on my credit card. I have to constantly check my credit card account to make sure they haven't charged me again. Even after being promised in December last year that I wouldn't be charged again, I've had numerous payments put through to my card. I have to keep emailing them telling them to give my money back. I consider this theft and I know there must be hundreds of people in my position. My brother parks there, pays everyday and has received a notice saying he's on a wheel clamp list for not paying for a ticket. Luckily he keeps all the tickets to prove it. Whatever you do, DON'T USE YOUR CREDIT CARD WITH THIS COMPANY.