A complete lack of communication throughout the project, including how things are progressing, why things are not progressing, or when tradespeople are going to show up.

Progress is promised for one week, then cancelled at short notice because something else needs to happen first.

Tradespeople showing up unannounced, wondering why they cannot get in.

Building materials are delivered months in advance, blocking the driveway, without being used.

Complaints about leaks in the roof caused by building activity are being completely ignored.