I've bought several cars from them over the years and their sales staff are all very pleasant. They're quite happy if you want to go home and think about it in my experience. Even being a woman I've managed to get good deals from them their after sales service is good and they do a fast service while you wait in quite pleasant surroundings. Everybody there is so pleasant and you might say it's their job but I've dealt with other car dealers and other Toyota service centres and met with surly staff and long waits