AVOID AVOID AVOID

Got a great quote from Six Brothers? Read this first! So did we! Our usual removalist wasn’t available so we were grateful it wouldn’t cost us an arm and a leg.

- regardless of what you tell them you have (a 2 bedroom apartment with 2 adults living there) they’ll send a truck big enough for a single person moving out of their parents house with no furniture.

- they won’t wear masks in your house

- they won’t move any of your kitchenware. Nothing marked “fragile”. No plates, mugs, glasses, nothing. If it has a “fragile” sticker, they won’t take it. Do it yourself. Hope you’ve got a big car!

- they won’t move any of your furniture unless you remove the legs first, even if the legs are ten centimetres tall.

- they’ll sit on the back of their truck, playing with the hydraulic lift while your elderly father carried dining chairs for them

- they’ll try to take EVERYTHING THEY CAN down the stairs. Sounds fine right? Wrong! There’s a $50 charge per item, and they’ll milk that for all it’s worth. Our mattress was delivered THAT MORNING via the lift, and they tried to insist it wouldn’t fit so they could get the extra charge. (Shocker, it fit fine with space to spare) 

- They’ll try to convince you to sell things to avoid during work. They realised our dining room table was heavy (it’s a normal particleboard table from Ikea and weighs exactly 51.16kg) instead of moving it, they told us to list it on Facebook marketplace and get a new one instead. No thanks? We picked it up and moved it ourselves. 

- they’ll come into your house, look at how much there is to move, pack everything BUT the furniture, and THEN decide that the furniture won’t fit, so that they’ll have to UNPACK THE WHOLE TRUCK and repack it. What a fabulous way to jack up the amount of time required! That $350 quote suddenly doesn’t look so realistic once you’re into hour #3 of the $117 per hour charge and they haven’t even touched your fridge or washing machine yet!

We were forced to call my elderly parents to come with their trailer because we were not sent a truck that was big enough for a standard one bedroom plus study. My parents were trying to take the coffee table, dining table, chairs, desks, and most of the furniture that we have paid Six Brothers to move FOR us, and they are doing absolutely none of it.

When they did eventually arrive at our new apartment, the first thing they did was smash the bed head leg into the wall above the door frame, leaving a mark. No apology, they didn’t even say anything because they thought I didn’t see. until I told them I had in fact seen them do it, and their response was “oh whoops”. 

We used a company called SAFE removalists to when we moved in to our west pennant hills property, and we wanted to use them again but they were booked out. They moved our entire apartment, down three flights of stairs (with exactly the same furniture), from Granville to West Pennant Hills, in 3.5 hours, for $550. I highly recommend SAFE removalists if you can get them. Almost all of their customers seem to be repeat customers.

We used Six brothers as a last resort, because they were one of the only ones available, and my god, now we know why. 

We told them we don’t want a refund of the $777 we ended up paying them. Yes, that IS more than double what they quoted us!

We told them that the only thing we thought was fair is that we made sure that everyone we know goes to someone who deserves their business.

Avoid six brothers removalists.

Approximate cost: $777