Reviews by sw497

This review is for BecexTech Australia, Point Cook VIC

verified email - 27 Apr 2017

BUYER BEWARE!!! Becextech is a HORRIBLE company! I bought an iPhone just four months ago from this company. It stopped receiving a network signal after two months so I couldn't make calls or go online. When I contacted Becextech I was told to send it to their repairer in Sydney (at my expense). The phone came back three weeks later and still didn't work. The same problem. I followed the email recommendations of BecexTech to do a system restore, and now it won't even turn on. The phone has been a complete dud from the beginning. And now, after complaining via email for about the seventh time, they are asking me to send it to the repairer in Sydney again ... at my expense. All this time I have been without a phone which cost me $350. AVOID BUYING FROM BECEXTECH AT ALL COSTS!!! Buy from a local company (not a Hong Kong one) who actually have a phone number and are accountable to local consumer laws. I thought they were based in Melbourne (they use a Melbourne address on their website) but they are an offshore organisation. My experience has been very negative and a waste of time, money and energy. I would have given a zero star rating, but it wasn't an option. I doubt I will ever see a working iPhone, a replacement iPhone or my money back. BECEXTECH ... NEVER AGAIN!!!

Approximate cost: $350

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