I have 5 PIA policies for our dogs and couldn't be happier with the quality of the products and service provided over the years. One of our dogs underwent surgery a few months ago, so it was the first time I was required to submit a claim. The entire process was so simple and easy and my claim was deposited into my nominated bank account within days. I was so satisfied with the entire process and would highly recommend PIA to anyone that's looking to insure their pet.