Sue, Beric and their team were extremely sympathetic and compassionate on the loss of our beloved staffy Jenna. I arranged for them to pick Jenna up from our vets and i received a telephone call from Beric later that afternoon advising that he was looking after Jenna for me. The presentation of Jenna's ashes is just beautiful and a such loving reminder for our family. My heartfelt thanks for making such a difficult time so much easier for all of us.