Reviews by tealil

This review is for Pauls Supa IGA, Ringwood East VIC

verified email - 18 Jun 2018

************ A V O I D P A U L ' S S U P A I G A *********** Worst ONLINE service ever! Unreliable. Totally unprofessional and extremely slap dash. For the 3rd time now, my order simply never arrived. I had moved past the first two incidents, clearly by a lack of better judgement - but after the exact same scenario occurring AGAIN - I have realised that it is just how Paul's Supa IGA roll. Upon waiting until 6:30PM for my much needed online order (that was confirmed via email AND deducted from my bank!) I thought id call to see what the hold up was... Only to be advised by a random staff member that oops the order wont be delivered to me today, maybe tomorrow because apparently no one followed it up and filled the order. Huh? What?! I would've had NO idea had I not called them?!!! So unprofessional, so unacceptable to happen once... but three times? Nup. Get your act together IGA because this is a joke. And I had been one of your greatest supporters. Please leave the online market until you can actually follow through and provide customers with what you promote and promise.

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