Thank you Nick and team for a stellar job!
I can honestly say in all my years of dealing with customer service, this has been by far the best experience

Our Smeg fridge stopped cooling which as anyone can imagine is quite an emergency! One phone call is all it took before the team at Metropolitan Appliance services were on our doorstep to pick up the faulty fridge and supply us with another whilst they addressed the problem.To our delight, due to unexpected time delays in obtaining spare parts, they offered to replace the faulty fridge with a brand new Smeg fridge at no cost!!

We are elated with the outcome and can't thank the boys enough for their friendly, professional and efficient service.

Kind Regards
Terri