Easy booking process via office, offered options for times, Plumber communicated arrival time in advance of agreed booking range. Arrived on time, explained issues and showed blockage, cleared and offered long term solution. Tidy, efficient and even took off his boots upon entry to house (was not requested or required). Pipe lining solution not agreed to on the spot as needed to consider options before committing to large expense. Drain not in dire need of replacing on the day as only tree root blockage.

Approximate cost: $495