A very disappointing experience:
For a cost of nearly $3000, we received -
- A delivery by one person and it took 3 to get it off loaded
- Unfinished and marked staining
- The door was too tight in the frame and split the timber when opened. It had to be completely removed from the frame by my builder and replaced with clearance after gluing that split.
- The screw on one hinge was burred and we had to use a screw extractor to remove it.
- Very little after sales support although they gave us a small container of stain to patch up.
- Whilst the finished product now looks good, it cost us nearly $500 to rectify.
I have photos to support this.