Kelli from Emma Whiting helped us with our holiday to France and Switzerland this year.
We have just returned from our great trip, where everything went smoothly, despite the fact we were basically on the go most of the time.
We had already organised ourselves a few of the sections of our trip but Kelli filled in the gaps spectacularly. She got us onto a fantastic Backroads tour through the Provence, which was one of the highlights of our trip.
She recommended we see Annecey in France, near the Swiss border and we really loved this place. It was a wonderful town to wind down in after a busy 9 day tour.
She sorted the bookings for our train trips between cities and took care of accommodation, taking the time to find places we would be comfortable with.
Kelli was patient, professional and always cheery and interested in the before, during and afterwards experiences.
Everything was explained and double checked and nothing was too much trouble.
Felt really comfortable with Kelli and our experience with Emma Whiting. Go see them, they know what they are doing.

I want to let you know how Robert Nelson helped us when my dearly loved mother in law Ellen passed away almost 2 months ago.
Of all the companies I approached, I found that Robert Nelson appealed to the family the most due to his respectful and most obliging approach to the whole experience of dealing with the loss of a family member.
The first indication that Robert Nelson funerals would suit the family's needs the best was when I saw on his website the option to have a funeral service at the Sandringham Yacht Club. We are so glad we chose this service and Robert Nelson.

Robert came to our house I don't know how many times to go over all the details to make sure we had the service the family would be happy with.

He explained the process of what was necessary to have Ellen removed from the hospital to the funeral parlour and then brought safely to the place of service before being cremated at Springvale Crematorium.
He took care of everything once he had the family's instructions. He processed the necessary paperwork and followed up with the hospital on several occasions when they were taking their time to release Ellen into his care.
He communicated with us every step of the way to let us know what was happening.
When we decided we would prefer not to have a celebrant present and instead have a more informal service, whereby we would manage our own timeline for the service with a speaker of our choice, he did not hesitate to offer his assistance with setting up videos, photos, music etc.

On the day we found the venue to be full of light, with beautiful views over the water. The room was large and open with plenty of seating and all amenities necessary to allow for eulogies, video, photo and music selection, placement of Ellen's coffin and tables for added floral tributes. The service allowed for food and beverage catering, some of which was included. The way Robert had this all set up meant that we could relax and not worry about what was going on in the background. It suited us just perfectly.

The family and friends who attended all thought it was a lovely way to farewell Ellen. There were tears, but also laughter as everybody felt they were in a good place to say goodbye to Ellen.
Thank you Robert for making us feel comfortable about asking for a funeral service to suit our needs. We warmed to your friendly, respectful manner and sense of humour within minutes.
We are so glad we chose you.
Best Regards, Terry