Monster Clean is a winner for me! I have a beautiful light gold carpet that no professional carpet cleaners could restore to my satisfaction for 13 yrs. I finally saw Monster's reviews and couldn't believe the ratings. I sent an email asking if they came to Ferntree Gully. I got a call the next day. Ian came with his equipment, and what a difference! My carpet looked new again! He would clean an area and ask me to come and compare the difference. It was unbelievable. I highly recommend Monster Clean. You can believe the ratings. They are that good