STAY AWAY FROM COMPUPOOL PRODUCTS AND TROPICAL POOL STORE, I purchased a salt cell in Dec 21 from Tropical Pool Store, The cell arrived broken in the box with no packing and no paperwork, I repaired it myself after no response from phone calls and emails, and being in Christmas/new years period. followed up in mid-January no response. Oct 23 cell stopped working contacted Tropical Pool store, and they asked the usual if salt ok, etc. Instructed to send to Compupool products (the manufacturer) at my cost ($25), cell returned 2 weeks later no paperwork no report, sent Tropical an email to tell them its been returned asking what was done, no reply, Feb 24 cell stops working again, contact tropical concerned it may be something on my end causing issues, the very rude Dave holt accused me of cleaning in acid, i replied it hasn't been touched in the 3-4months since it got repaired, advised to return again to Compupool for repair, another $25 to sent, now they want to charge me $175 to repair, the apparent 6 year warranty is pro rata after 2 years, as i didnt get any paperwork i didnt know, and Dave Holt couldnt give n "F" his response was then just buy a new one if dont want to pay for the repair. So angry no care that it was repaired 4 months ago thats the warranty sucked in.

Approximate cost: $409