This store has the poorest business ethics I have ever experienced. The Manager stated "I am not obligated to offer you a refund by law even if you have a severe allergic reaction to our clothing, I have called consumer affairs and there are no laws in place" Then she stated "This comes under the change of mind law". I am bewildered at the response.
I purchased 3 acrylic and cotton blend jumpers since I have an allergy to wool blend jumpers. I tried the items on when I returned home. Initially, I noticed a prickly feeling then a red raised rash appeared all around my neck. The following day I returned them requesting a refund. Given the circumstances I felt it was a simple request. The storeperson witnessed the rash on my neck and also said she has allergic reactions to some of the items. She stated it should not be a problem . However Management have no sense of responsibiltiy when it comes to the harmful effects there clothing may have. They have refused to listen and understand. I cannot believe in this day and age that this company conduct themselves in this disgusting manner.