Very disappointed! Firstly yes my daughter was very happy and surpised that princess belle made an appearance at her party, but i would also like to add that what i payed for i didnt get. I have attached the things i payed to get. 1.princess belle yes She was on time and very nice when she walked in. 2. themed party games? That was deffently not done on the day. They played musical chairs and she blew up a long ballon and done limbo with them? 3. Princess work shop teaching the kids magic to be a princess? No! 4. Fun and dancing yes she put on some music and done free style dancing so the kids just danced and got pretty bored and moved away to go play. This went for about 10mins. I also heard her say go in side its time to eat when the table was open for them to get what they wanted when they wanted. It was like she was trying to get them to do other things so she didnt have to do anything. 5. Ballon twisting she didnt even make one for my son and a few other children missed out too. It was so fast that i didnt even see her start and ended. 6. Face painting yes she did face painting the kids hated it and took it off straight after. Some of the parents said she was rude to some children. 7. Prizes and music?? What prizes?? Im not happy, you would think you would get good professional service with an australia wide company but i think i would have rather payed a small bussiness to do a better job. After all this i contacted them and they offered me $40 back i said to be honest thats not good enough for how much i actually paid and they haven't even botherd contacting me back after sending them emails after emails!!