A couple of things, the staff are very helpful and welcoming and know you. Dr Stephens takes the time to explain what's going on and address any concerns or questions you have.......but one thing did really impress me at my visit this afternoon.......the way the nurses look after small children (say primary school age). They talk to them, excite them, distract them from what's really happening. The kids love it!

Very professional staff. Great service!