My builder engaged Megasealed to rectify a leaking balcony which he was responsible for. He felt they could fix the problem using their so called special process so he would not have to carry out remedial work himself. The rep who came to quote did not like what he saw so he came back with the owner of the Company to get his professional opinion. Owner decided they could fix the problem so the job was quoted and carried out. A full re-grout was done using their special epoxy grout and the job was finished. It soon became obvious the wonder grou t had not worked, so the installer came back on 2 or 3 occasions over the coming months to re-work and touch up the job.
Two years down the track and the leaking balcony is almost as bad as it ever was. This time Megasealed has washed their hands of the whole affair and are refusing to carry out any more work, also saying it is now outside of their "Statutory warranty" Instead, they have provided a quote to demolish and rebuild the balcony for a cost over double the original build cost while claiming to offer a discount for the money already paid.

Megasealed appear to operate on the basis of inflating the cost of any work they get in an attempt to cover their losses for jobs that don't work. The process they use is very much a bodgy attempt to fix things up, and when things go wrong they will use any excuse to get out of it.

I have offered them the opportunity to come back and do the right thing - which they have declined. This case will now be passed to Fair Trading for a resolution.

Approximate cost: $9499