Reviews by tonyw700

This review is for Hills Custom Smash Repairs, Castle Hill NSW

verified email - 11 Sep 2019

Sam has a great sense of commitment to his customers. He brought the job through on schedule even though he had been unwell through the week. Great work.

This review is for We Do Kitchens, St Marys NSW

verified email - 08 Jul 2018

If customer service, ownership of service failures and a professional customer centric approach is important to you I would suggest you think twice before going with this company. I would also recommend caution with the contract terms. The trades they used were brilliant . They were professional, punctual and only ever asked for payment when the work was complete. The company and its “project manager” were the only ones we paid up front and the only ones we had issues with getting timely responses to complete the project. We are reasonably happy with our kitchen but not with the service provided. We had issues with a number of components missing or incorrect and overall it took about 6 weeks to get the job to completion. We are 40 days on and Saturday I had an issue with the cooktop. When I called the owner he stated he could not assist until the Monday. Not having received a manual with the unit it was difficult to troubleshoot and has been difficult to download a handbook online not knowing the model number. None of their paperwork gives any information on the appliances sold and we are yet to receive a final invoice from them for monies paid up front.

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