Devastated, my beloved pet dog, had to be put down after suffering trauma whilst in their care (for a 3 week period). I knew immediately something was wrong with her on pickup, a vet appts confirmed fracture to lower spine. The Kennel owner initially denied any knowledge, and stated that she had come into them in that condition. She had a vet check a week prior. Please think seriously about using them, i do not want anyone else to go thru this.