Wynstan Warilla do not use there own installers so they flick you off if there is any damage or warranty claim as not there problem. We had our blinds installed and the installer left 6 holes in our walls and left. We had to call to get them to come back and was told it would be over a week later. We are now in our second warranty claim with one of the brackets coming out of the wall, all other brackets loose and not connecting with the rail and the rail itself appears bowed from the weight of the blackout curtains (the product they suggested). We were promised a quick response from the warranty team which we didn't get, and a call yesterday from a manager which we didn't get either. Disappointed with the overall customer service from the team.