My teenager went for a one off lesson with this company prior to attending their test and the instructor was belligerent and rude right from the start!. Constructive criticism is acceptable and expected, however disparaging remarks to the student about other people they passed in traffic is not very professional, nor was their surly attitude to the student. The instructor under-minded the confidence of the student, and claimed they were no-where ready to pass the test, he criticised the people who taught the student up to that point in time, leaving the student feeling belittled and useless- the same student passed the test perfectly a few days later!. i understand the instructor may have just been having a bad day, but i am incredibly disappointed in this company and feel appalled that their attitude when left alone with vulnerable students can be so vile. My other child had a different experience which was more positive but this was a few years ago and with a different instructor hence why we chose this company to return to for the last few lessons. I can only suspect the instructor was attempting to obtain unnecessary extra paid lessons. I no longer recommend this company.