Bought used RAV4 unseen for $8,990 and had it shipped up north where I live. Vehicle arrived, not serviced as per contract and the engine damaged beyond repair. Burswood Honda admitted the service was not done and agreed to a service locally. When it was established that the engine is not repairable the problems began. Lack of communication, assistance and customer service went on for over 2 weeks. Now I had to involve Dept of Comsumer Affairs.
In the meantime I have no transport, I am paying Rego and Insurance, loan repayments and my money is tied up while the RAV4 sits in a local workshop. Not to mention the inconvenience, distress, extra costs and lost time at work being a customer at Burswood Honda has cost me.
As I write this the issue has still not been resolved.
Beyond belief!