Reviews by veronica-g557

This review is for My Moovers, Melbourne VIC

verified email - 11 Oct 2020

The worst company and post sales customer service I have ever dealt with. Please do not use them. Having moved from large properties several times before, this was supposed to be a text book, easy move which turned out to be the worst moving experience I have ever had. This move was a 1 bedroom apartment, 7 minutes away to a storage facility. About 10 boxes, 7 large items, no bed/mattress or fridge to move. Building had a lift so move should have been easy. Move took over three hours, movers broke property, didn't listen to instructions and were unprofessional. I am still waiting to be reimbursed for the broken property 8 months later after they agreed they would. They are now hanging up on me when I call to confirm when this will come through. This is by far the most unprofessional company I have ever dealt with. I hope this review helps steer people away from them. They should not be operating as a removalist business.

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