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Word of Mouth cleaners in Moonee Ponds receive an average rating of 4.7 based off 83 reviews.
"Thank you very much. Leanne did a great job."
"We are thrilled with the work our cleaner Melissa does. She works very hard and is so friendly and easy to deal with...."
"Listen, you know when you want so quick and your ready to call on anyone? Well this surrender2clean came to my..."
"I've taken in stained garments that I thought had no chance of ever getting clean, and they come back spotless and..."
"I first used their service before summer. I called and asked if they could go to our beach house and have it cleaned..."
"Great communication and amazing job done!!’ Highly recommended. Dom and his team are fantastic. "
"my girlfriend had her place all cleaned inside and out prior to selling her home,she was so impressed by the hard..."
"The cleaning is great. The cleaner comes when he says and is completely reliable. The house is clean and we have a..."
"I specialize in the highest quality standards when it comes to cleaning your home or office."
"I was lucky to have the owner come to do my order. He gave me a courtesy call to ask if he could come earlier and..."
"They are the best! The cleaner came out in the morning after I called. He was enthusiastic, professional, and..."
"Highly recommended.Honest and punctual."
"We took our 100% wool rug to Melbourne Rug Wash to be cleaned after an accidental food stain. The team there are..."
"I've used Cleaners Brunswick East twice and the service was very professional and thorough! The cleaners were..."
"I started using them a while ago and I could not be more happy with their service. They show up on time and are fast...."
"Great communication/confirmation with the office, both by live chat and phone. As far as the cleaning, they showed..."
"Overall this is the best service I've ever used in my life. The cleaning crew are really polite and through..."
"I had this company clean my three puppy ravaged area rugs. They were about 10 minutes late but CALLED TO TELL ME! No..."
"Excellent job of all of my house windows at a reasonable price. They arrived on time, did the job efficiently, and..."
"I have a cleaner come in weekly to clean bathrooms, kitchen, bedrooms, floors etc. Every week the cleaner does an..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace, with 1 in Moonee Ponds. The average quote response time is 53.0 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 83 customer reviews collected between 2009 and 2022, ABS Census data
Moonee Ponds is one of the more affordable areas for cleaners — 47% below the Victorian average. 25 cleaners service the area with 83 customer reviews.
Cleaners in Moonee Ponds tend to be busiest in May and quietest in December according to review data — booking during the quieter stretch often means more choice.
In Moonee Ponds, the income profile ($2,111/week vs national median of $1,748/week) would predict higher-end pricing, but cleaners here actually charge 47% below the Victorian average.
Moonee Ponds sees 8.3 new cleaner reviews a year — 34% above the Victorian average, a larger recent sample than comparable suburbs in the state.
Based on customer-reported pricing on Word of Mouth, prices have risen 457% since 2009 (from $35 to $195 median), averaging 38.1% per year.
Based on 83 customer reviews collected on Word of Mouth between 2009–2022, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2009 | 2 | 5.0 | $35 |
| 2010 | 2 | 4.0 | $22 |
| 2013 | 33 | 4.6 | no prices reported |
| 2014 | 1 | 5.0 | $65 |
| 2015 | 18 | 4.8 | $90 |
| 2016 | 6 | 4.3 | $121 |
| 2019 | 6 | 5.0 | $55 |
| 2020 | 2 | 5.0 | no prices reported |
| 2021 | 9 | 5.0 | $195 |
| 2022 | 4 | 4.3 | no prices reported |
Based on Word of Mouth reviews 2009–2022
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Moonee Ponds is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on historical review patterns on Word of Mouth, cleaner demand in Moonee Ponds tends to peak in May and is quietest in December. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Moonee Ponds has 83 cleaner reviews on Word of Mouth. Charis Home Cleaning (2021) and Excel Cleaning (2019) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Moonee Ponds have an average rating of 4.7 out of 5 stars, based on 83 customer reviews on Word of Mouth.
In Moonee Ponds, the income profile ($2,111/week vs national median of $1,748/week) would predict higher-end pricing, but cleaners here actually charge 47% below the Victorian average. For context, ABS Census 2021 data shows Moonee Ponds has a median age of 38, a median household income of $2,111/week.
