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Word of Mouth cleaners in Docklands receive an average rating of 4.7 based off 236 reviews.
"My oven came up as brand new. Quick and efficient"
"Hello Sam, We were really pleased with the cleaning job Happy did. She is a lovely person and very thorough. She..."
"Very pleased with quality & performance of same cleaning crew & that they listened to our feedback & great attention..."
"I have had many dealings with this business and I cannot fault them. I mostly use them for dry cleaning, apartment..."
"Outstanding service right from email communications through to the delivery of service. Exceptionally professional,..."
"Great cleaners, lovely people and good work."
"Intensity cleaned my factory from flood damage. They were efficient and extremely polite and helpful. I would use..."
"Great service - totally spotless! "
"Marie and her husband were so awesome. Marie did such an amazing job and I’m very satisfied with the list of things I..."
"After remodelling our offices and performing an impeccable cleaning, we decided to hire their services for weekly..."
"House cleaning, bathroom, lounge, kitchen, hallway, bedrooms. very well cleaned, quick and thorough. Also a very good..."
"I have had two house cleaners from the ASRC and I am very happy with the quality of the job. I would definitely..."
"The services was just brilliant. This company really cares about their customers satisfaction. They missed couple of..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 236 customer reviews collected between 2011 and 2025, ABS Census data
Docklands residents review cleaners at 153% above the Victorian average — 236 reviews across 25 cleaners means the ratings here reflect a particularly current and active sample of customer experiences (average: 4.7 stars).
In a younger-skewing suburb like Docklands (median age 32), cleaner reviews accumulate 153% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base.
Cleaners in Docklands tend to be busiest in June and quietest in January according to review data — booking during the quieter stretch often means more choice.
Over the 2011–2025 window, cleaner ratings in Docklands have dropped from 4.7/5 to 4.3/5 — a signal to weight recent reviews more heavily than older ones.
Based on customer-reported pricing on Word of Mouth, prices have risen 1172% since 2011 (from $25 to $318 median), averaging 97.7% per year.
Based on 236 customer reviews collected on Word of Mouth between 2011–2025, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2011 | 29 | 4.9 | $25 |
| 2012 | 23 | 4.7 | $30 |
| 2013 | 26 | 4.7 | $45 |
| 2014 | 19 | 4.5 | $100 |
| 2015 | 21 | 4.8 | $135 |
| 2016 | 11 | 4.6 | $120 |
| 2017 | 14 | 4.7 | $230 |
| 2018 | 15 | 5.0 | $190 |
| 2019 | 11 | 5.0 | $479 |
| 2020 | 12 | 5.0 | $110 |
| 2021 | 6 | 5.0 | no prices reported |
| 2022 | 5 | 2.8 | no prices reported |
| 2023 | 7 | 2.1 | $318 |
| 2024 | 36 | 4.9 | no prices reported |
| 2025 | 1 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2011–2025
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Docklands is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on historical review patterns on Word of Mouth, cleaner demand in Docklands tends to peak in June and is quietest in January. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Docklands has 236 cleaner reviews on Word of Mouth. Calibre Cleaning (2024), Charis Home Cleaning (2021) and GSR Cleaning Services (2020) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Docklands have an average rating of 4.7 out of 5 stars, based on 236 customer reviews on Word of Mouth.
In a younger-skewing suburb like Docklands (median age 32), cleaner reviews accumulate 153% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base. For context, ABS Census 2021 data shows Docklands has apartments make up 98% of housing, a median age of 32, a median household income of $1,957/week.
