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Word of Mouth cleaners in The Basin receive an average rating of 5.0 based off 169 reviews.
"I have always tried to tackle my oven myself and have never been happy with the results, so I booked The Oven..."
"Linda is a fantastic cleaner! After trying different people, my husband & I are beyond happy with her impeccable job..."
"We used Sheldon for a vacate clean, and knew there was no chance of us not getting our bond back. The place was..."
"Love this place! Huge range of not only cleaning supplies, but other supplies as well including hairdressing,..."
"The service was fantastic. The cleaning was great and I would highly recommend Speedy McCleans. They are well priced..."
"I had Brett clean my carpets in home after I moved in, the amount of fur and dirt the old tenants had left behind was..."
"I had decided to have them clean my house The cleaners were really great. They did an excellent cleaning job. My home..."
"Did my sofa today and it came up AMAZING! It was covered in stains that I could not get out. Would definitely..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 169 customer reviews collected between 2009 and 2023, ABS Census data
The Basin cleaners are rated 5.0 out of 5 stars — 0.3 stars above the Victorian average of 4.64, with ratings on an upward trend in recent years, based on 169 customer reviews across 25 cleaners servicing the area.
Review patterns in The Basin suggest cleaner demand runs hottest in October and coolest in September — if your timing is flexible, booking outside peak can shorten the wait.
Interesting pattern in The Basin: income runs above the national median ($2,019/week vs $1,748/week) but local cleaners price 29% below the Victorian average. Worth comparing quotes to take advantage of that.
Local cleaner ratings have climbed from 4.6/5 (2009) to 5.0/5 (2023) — a clear quality improvement over the 14-year window. At 13.0 cleaner reviews a year — 110% above the Victorian average — The Basin collects more feedback per year than typical for the state.
Based on customer-reported pricing on Word of Mouth, prices have risen 12% since 2015 (from $232 to $260 median), averaging 1.5% per year.
Based on 169 customer reviews collected on Word of Mouth between 2009–2023, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2009 | 1 | 3.0 | no prices reported |
| 2010 | 1 | 5.0 | no prices reported |
| 2013 | 7 | 4.9 | no prices reported |
| 2014 | 14 | 5.0 | no prices reported |
| 2015 | 53 | 5.0 | $232 |
| 2016 | 37 | 5.0 | $210 |
| 2017 | 11 | 5.0 | $170 |
| 2018 | 18 | 5.0 | $200 |
| 2019 | 7 | 5.0 | $260 |
| 2020 | 3 | 5.0 | $170 |
| 2021 | 3 | 5.0 | no prices reported |
| 2022 | 11 | 5.0 | $300 |
| 2023 | 3 | 5.0 | $260 |
Based on Word of Mouth reviews 2009–2023
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well The Basin is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Linda has been cleaning our house for nearly a year and she has always been reliable and punctual. Linda is careful and considerate and has been a pleasure to deal with particularly if we have nee...
LINDA IS BRILLIANT AT HER JOB AND CLEANS OUR HOUSE AS IF IT WAS HER OWN. Every fortnight we come home to a lovely clean and beautifully smelling house. She cares about her clients and is puntual ...
Based on historical review patterns on Word of Mouth, cleaner demand in The Basin tends to peak in October and is quietest in September. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — The Basin has 169 cleaner reviews on Word of Mouth. The Oven Cleaning Company (2022) and ChemDry Experts (2014) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in The Basin have an average rating of 5.0 out of 5 stars, based on 169 customer reviews on Word of Mouth. This is above the Victorian average of 4.64 stars.
Interesting pattern in The Basin: income runs above the national median ($2,019/week vs $1,748/week) but local cleaners price 29% below the Victorian average. Worth comparing quotes to take advantage of that. For context, ABS Census 2021 data shows The Basin has 95% of dwellings are standalone houses, a median age of 40, a median household income of $2,019/week.
