Zero points for service. We ordered a taxi and first of all took an hour to turn up. I can deal with that if busy. Taxi rings us and says where are you. We clearly told the operator where we were and that’s where we were. An easy pick up area with clear instructions. Explained to the taxi driver where we were as requested. He turns up and then asks us direction to where we were going. Just as well we are locals and know our way around. Do they not have maps in a taxi. Then he tried to charge us extra. I’m thinking wanted a tip for terrible service. Can this company train their new taxi drivers. Not good enough. We are not happy.