ATTENTION EVERYONE:
PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY. COMPANY ADVERTISES AS AUSTRAILIAN AND HAVE A MELBOURNE BASED PHONE NUMBER. HOWEVER, THE OPERATORS ARE FROM THE PHILIPPINES.
I HAD NEVER RECEIVED MY ORDER, WHICH WAS SUPPOSED TO BE DELIVERED BETWEEN 7 TO 10 BUSINESS DAYS.. AND IWHEN I CALLED THE COMPANY, AFTER NOT HEARING ANYTHING FROM THEM FOR 2 WEEKS. I WAS TOLD THAT MY ORDER WAS SITTING IN THE WAREHOUSE IN PORT MELBOURNE. AND THEIR EXCUSE WAS THAT THEY ARE A NEW SMALL INDEPEDENT BUSINESS, SHORT STAFFED AND CAN'T FIND A COURIER TO DISPATCH MY ITEM.
AFTER 3 WEEKS OF A DOZEN OR SO PHONE CALLS & GIVEN THE RUN AROUND. I WAS FED UP AND DECIDED TO ASK FOR A FULL REFUND OF $202. AND WHEN I TRIED DIALING THE NUMBER A FEW DAYS AGO TO FIND OUT THE PROGRESS OF MY REFUND. I WAS GETTING A SUSPECTED SPAM MESSAGE ON MY PHONE AND COULDNT GET THROUGH. AND THAT'S WHEN ALARM BELLS STARTING RINGING. SO, I DECIDED THERE & THEN TO TAKE MATTERS FURTHER & WENT TO MY BANK AND ISSUED A CARD DISPUTE.