Reviews by victork

This review is for Power Bill Busters Pty Ltd, Coburg North VIC

verified email - 05 Oct 2012

Overall I'm happy with the end result but feel the install and follow up was drawn out, it took around 3 months to get going not including connection to the grid. Firstly the install took 2 days rather than the estimated half to 1 day. During that time the installers managed to break at least 70 roof tiles for which I supplied the replacements and I also spent about 2 hours on the roof helping them replace the broken tiles to get the roof closed up before the end of the day.

I was contacted approximately a month after by the installer to make a time for him to fit an isolation switch later that day so I left my back gate unlocked for a week for him to gain access but he didn't turn up. About another month later I was contacted by the installer's employer to organise another time to complete the job.

Once he had finished I assumed the system was up and running, I went to check the display and found it had an error on screen so I made another call to fix the problem which turned out to be a faulty inverter. Again a day was organised to fit a replacement inverter but no one turned up until a week later after several phone calls.

On top of all that I called their 1300 number to enquire about a display unit, I left a name and number waiting for a call back with a price and availability but didn't hear back that day so called back the next day to leave another message and still haven't heard back. In the mean time I found the product I was after online, ordered and received it 2 days later.

As you can see it hasn't quiet been a smooth process for me so i wouldn't recomend them at all.

Approximate cost: $6000.00