I actually want to give 2.5/5 stars. Very Average experience.

They booked me in today at 7:30am for an installation of 7.1 KW Mitsubishi aircon unit for my investment property. Because I live far away from the property, I had to leave the house at 06:30am go through the traffic to make it on time. Up on arrival, nobody showed up! I called him and he told me he cannot come! I do not mind change of time but he did not call or email me the day before and his attitude is rude. He simply tell me he had 12 jobs today and he was very busy, then he asked if I want it done at 12pm or not with a impolite voice.

1. YOU told me to meet up at 7:30am, I respect your time and I turned up. If you did not turn up it is your fault! Not the customer! Because you are the one set the time.
2. If you unable to do 12 jobs a day, you should NOT tell people you can make it! Because their life is affected by you as well!

He then offer me an discount as compensation, at the end he did NOT honored his words.

In conclusion, he did come around 1pm and finished the job. The finishing job looks pretty good and clean. The price is fair. So he deserves an average review.

Buyer aware, if you want deal with a polite person, he is not the guy. If people turn up on time for the job is important to you, be careful ~ depends on your luck.
If your time is flexible then it's ok to use him. I will advice give him a text or call before the day of installation and make sure they will turn up.

Approximate cost: $2350