I wanted only the best for my $2,2mil build, but it was a nightmare for 90% of my time dealing with the business. Needham Air designed and installed our system but the City of Joondalup took Needham to task because the installation did not comply with the Environmental Protection Act (1986). The City of Joondalup tried for eight months to get Needham Air to comply with noise regulations but eventually informed me "Needham Air are more interested in avoiding the problem than addressing it" and imposed restrictions on my use of the system. Unfortunately, it had taken a whole year for them to make the installation legal.