Very fast delivery (premie nappies delivered overnight). Gives great peace of mind if we do accidently run out of nappies that we can get some delivered asap. Great customer service. I put in a wrong order and they were on the phone to me that evening to check and make sure all was correct (I guess they must get a bit of that from sleep deprived parents)! Far easier than buying through the supermarkets - delivered to our door, and cheaper. Definately a repeat customer!