mid last year (2022) I had come in with a family member to see if there was an issue with my PC because it would just randomly shut down and make the fan spin like crazy, refusing to boot up. it had done this since I got it back in 2018 and it had gotten to the point where it would refuse to turn on for months at a time. after I took it in, the PC man said it was the GPU, so he replaced it but the problem persisted so I decided to do research instead. after a good 10 minutes of self diagnosing I discovered that the power supply was faulty. thought not even a month after the PC Man serviced my PC, it's bricked. it won't boot up, it won't detect windows, nothing. I have no idea what happened to it, nor have I downloaded anything onto it after I took it in, plus I have Norton antivirus so I doubt I downloaded any malware. I don't know how technical stuff works with fixing computers, so I have no idea how a professional managed to (possibly) brick my computer and charge me $75 dollars for it. if I can't trust a professional with my computer, then who do I trust? I don't know what to do and it's been a year since his incident occurred, my PC is sitting on my desk unusable ever since. I was told this place could be trusted with my devices but I was horribly wrong. this pc that costed me 2k has been reduced to a decoration. i can't access my data either. I should have just learned how to fix my pc and did it myself, I regret going to the closest person and blindly trusting them because they have a PC fixing business. to anyone reading this, please do your research before trusting a business with your personal devices and don't only listen to word of mouth, even if it's from friends family. have multiple sources for your research, don't do what I did.

Approximate cost: $75