My mother went into Hair in the Square at Bankstown earlier today, not only she had to wait for 1 hour due to staff shortage, she was there for a total of 3 hours just for a touch up on her hair. Not only this has soured her experience with Hair in the Square at Bankstown, this also shows how unprofessional their staff is when it comes to customer service. My mother was very upset with the way she was treated at Hair in the Square, you've lost yourself a very loyal customer. I wouldn't recommend this place to anyone, and they also need to train their staff when it comes to customer service.