Bloomex worst online florist......
Ordered flower for my wife's birthday. Paid extra delivery fee to make sure it will arrive on the day. Instead 5pm on the day I called the 1800 number to ask where the flower were, a man answered with very noisy background. After checking, the guy advised the flower will be delivered at 6. We waited and waited at 630 I called the number again. Answered by a lady, when I told her what had happened, she just said sorry it would be delivered next day and she hung up without any notification... Seriously WTF. I called back five times and no one answers any more so I went on their live chat. Immediately someone asked how can they help. But when I told her my flower did not arrive, the person left the chat without saying anything... the next day I called the place twice, and each time went to voicemail. Email was send as well.. no return calls or return email... and when I got home at 6. Still no flower..... the worst online experience ever, and they call themselves the real florist of Australia, what planet are they on? Such a scam, their website was so good, with all good reviews. Without hesitation I ordered, thinking it couldn't go wrong.. how wrong was I. Later on tonight I did a little searching and I found one of my best friend also used their service, exactly the same scenario.. Man I don't know how a business like this is still operating.... please share this and save anyone else from suffering the disappointment and the frustration of chasing their money back...the feeling of failure when you are trying to surprise your loved one is just something I don't think anyone wants to experience..

Approximate cost: $100