I was given Simon's number by the local heating and cooling business as I wanted the evaporative cooling system checked and a run-through on how to use it after moving in. He was very patient and gave the information I needed. I've just called him back after 13 months to attend to a minor fault. He's very reliable and always gets back in touch as soon as possible. Down-to-earth and genuine, always a good vibe - I never wonder if I'm being ripped off the way you can feel with some trades people. He also seems fairly priced compared to the service guys we used at our previous home.
I don't hesitate to recommend him and will be calling on him with any heating and cooling issues in the future.