This is the first time I have ever felt the need to write feedback for a restaurant. I don't know what the food is like, I'm sure it is fine. But me and my friend didn't get a chance to try it. I'm here to review the service. We walked in earlier tonight, the staff looked worried but we were told to sit down after a girl checked with a young man (who later on the phone told me his is the manager, but I severely doubt it) told her it was ok. We were seated for 5 minutes, had plates and menus given to us, then a girl came up and said she was worried there may be a booking and she wasn't sure if we could stay. What a thing to say to someone who has been sitting for 5 minutes, without checking first. I asked her to check. 3 minutes later people came in and we were told that we couldn't have the table. I wouldn't want to eat there under any circumstances following this so we grudgingly agreed to leave. She said she was sorry with zero apology in her voice, offered nothing, and then asked us if we would like to order "Take away", pathetic. I called shortly after and asked for the manager, the young man who said that we could have the table in the first place (who is not likely to really be manager, mangagers generally have some ability and professionalism) first blamed the waitress, then admitted that he said we could have the table, then told me we didn't really have a table anyway because we "just walked in", then talked over me, then said I should come back and implied that he would beat me up (good luck;). Looks great, nice atmosphere, one nice waitress at least, probably ok food, WORST!!!!! service I have ever seen or heard of, avoid like the plague!!!!!! This could of been handled by with listening to my complaint without speaking over me, ackowleging would have been fine, an apology was not absolutely necessary. If you have any problems here just accept it and don't complain, just accept it and don't go back. If you complain you will be talked down to, talked over, receive hollow grudging apology and possibly threatened with violence if you don't like it. Happy dining (preferably at another restaurant;)