16 reviews about River Kwai

verified email - 26 Jul 2017

This is the first time I have ever felt the need to write feedback for a restaurant. I don't know what the food is like, I'm sure it is fine. But me and my friend didn't get a chance to try it. I'm here to review the service. We walked in earlier tonight, the staff looked worried but we were told to sit down after a girl checked with a young man (who later on the phone told me his is the manager, but I severely doubt it) told her it was ok. We were seated for 5 minutes, had plates and menus given to us, then a girl came up and said she was worried there may be a booking and she wasn't sure if we could stay. What a thing to say to someone who has been sitting for 5 minutes, without checking first. I asked her to check. 3 minutes later people came in and we were told that we couldn't have the table. I wouldn't want to eat there under any circumstances following this so we grudgingly agreed to leave. She said she was sorry with zero apology in her voice, offered nothing, and then asked us if we would like to order "Take away", pathetic. I called shortly after and asked for the manager, the young man who said that we could have the table in the first place (who is not likely to really be manager, mangagers generally have some ability and professionalism) first blamed the waitress, then admitted that he said we could have the table, then told me we didn't really have a table anyway because we "just walked in", then talked over me, then said I should come back and implied that he would beat me up (good luck;). Looks great, nice atmosphere, one nice waitress at least, probably ok food, WORST!!!!! service I have ever seen or heard of, avoid like the plague!!!!!! This could of been handled by with listening to my complaint without speaking over me, ackowleging would have been fine, an apology was not absolutely necessary. If you have any problems here just accept it and don't complain, just accept it and don't go back. If you complain you will be talked down to, talked over, receive hollow grudging apology and possibly threatened with violence if you don't like it. Happy dining (preferably at another restaurant;)

verified email - 09 May 2017

Very happy with the food and the service. I am a big fan of Thai and this is some of the best food if ever had. I was there with a large group and everyone agreed the food was amazing.

verified email - 01 Mar 2017

Had the Pad Thai and the Seafood Green Curry
Seafood Green Curry was great. On the border of Medium to hot, a nice amount of prawn, fish and scallops.
The Pad Thai Prawn was great as well. A large serving with King Prawns, I challenge you to finish it.
The table service was also great as they were friendly and accommodating.

Approximate cost: $25

verified email - 05 Jun 2014

Perhaps the best Thai food in Melbourne. Their larb salad is out of this world! Children's favourite would have to be the special fried rice, which is a much more delicious version of what other restaurants serve. Might be a little pricier than other Asian restaurants but for this kind of quality, you dont mind paying a bit more.

verified email - 29 Sep 2013

Very nice Thai restaurant. Love there papaya salad. One of the best I have eaten in Melbourne. They environment is nice and calm as well. Some times they get booked out and it is good to book in before you go there. Food they serve are very tasty. Will go there again.

Approximate cost: $25.00

verified email - 15 Feb 2013

We had a table of 13 and booked last minute due to the other restaurant we were going to cancelled on us. The food was yum and restaurant decor was comfortable. Staff was attentive but not overbearing, the place was clean and food was authentic good quality. They even gave us complimentary roti due to one of the dishes we ordered was a bit slow (or forgotten).
A great local place that we'll be visiting again.

Approximate cost: $25.00

verified email - 18 Jan 2013

Have been with groups of friends a few times and everyone has always been very happy with whatever meal they have chosen. My favourite is the duck. Nice atmosphere, friendly staff and not too expensive.

verified email - 03 Jul 2012

The best Thai in miles around! Fantastic, high quality meals & reasonable prices. Reviews in the Good Food Guide & I can see why. I have friends who travel from the city specially for their Duck Red Curry. Only wish they would still deliver!

franm4 06 Jul 2012

We love this place as well, always great food!

verified email - 08 May 2012

We eat here regularly and have also had their takeaway. The food is always beautiful and the service is friendly and efficient. We love the Burmese curry, melts in your mouth, plus the kids always want the curry puffs. Book ahead, it is often busy!

verified email - 23 Apr 2012

One of the better Thai restaurant in Melbourne.
Burmese influence make it slightly different from the usual Thai restaurant.
Great flavours and fantastic service.

Approximate cost: $20

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